Bookings
Connect Google Calendar
Connect Google Calendar securely so PrimaReply can check real availability and add confirmed customer appointments when permitted.
Before you begin
Use a Google account that can make changes to the business calendar you want PrimaReply to use.
Connect the calendar
- Open Settings → Booking & integrations.
- Select Connect Google Calendar.
- Choose the correct Google account.
- Review and approve the requested Calendar access.
- Return to PrimaReply and select a writable calendar.
- Save the calendar selection.
Configure services
Connecting a calendar does not automatically make every service bookable. Set the duration, booking horizon, availability, and confirmation mode for each service you want to offer.
Check that it worked
Run the Calendar connection test, then use Test workspace → SMS receptionist → Full workflow test to request an appointment.
Disconnect access
Return to Booking & integrations and use Disconnect Google Calendar. You can also revoke PrimaReply from your Google Account permissions.
Related guides
See this workflow in PrimaReply
Learn how the product handles customer enquiries, or create a free workspace and test it with your own business details.
