Help topic
Leads and customers
Understand enquiries, lead progress, and customer reminders.
Configure customer return reminders
Configure consent-based customer reminders so PrimaReply can invite opted-in customers back when a service may be due again.
About 5 minutes
Understand your lead pipeline
Learn what every PrimaReply lead stage means, how enquiries move through the pipeline and when your team needs to take action.
About 4 minutes